A Clean Break
You probably know how to clean. You can probably vacuum, dust, and even buff a coffee table as well as the next person. Maybe better than the next person. But here's the thing: Sometimes you need a really deep clean and you don't have the time or elbow grease to take it on. That's why there's T&T Cleaning. T&T has the elbow grease — four elbows' worth, in fact — the time and, best of all, the passion to get the job done.
Why? Because a clean house, warehouse, high-rise, armory, or just about any other space, is a happy house, warehouse, or… you get the idea. Janice and Troy French, the husband-and-wife team who own and operate T&T Cleaning in Chicago, Illinois, like to make their customers happy.
In fact, the Frenches hold customer satisfaction above everything else, including the number on their client quotes. "We care about your needs," says Janice. "We try to cater to you as personal as we possibly can. It's about satisfying the customer." But it's also about cleaning (obviously). After all, how else would T&T customers feel satisfied with a job well done?
But don't get caught thinking that T&T is your average cleaning service. When Janice and Troy come in, they not only get all the corners, they get all the other places that are often forgotten, including baseboards, window sills, and all the hard-to-reach nooks you might have overlooked altogether. And T&T knows the difference between clean and clean.
"You come into a place and even when it looks like it's clean, it's not clean," says Janice. "It's dusty, there's dirt on the surface, dirt under the surface." According to her, it's all pretty simple: "Detailed cleaning is not just surface cleaning." Or, as the saying goes, the dirt is in the details (or something like that).
"I learned how to clean as a child," recalls Janice. "I just took it to another level with detailed cleaning." But Janice and Troy take it to yet another level by tackling such specialty projects as post-construction and make-ready cleaning. And what about a 15,000-square-foot armory? Sure. No job is too small, too large, or too dusty for T&T, but that doesn't mean the work the Frenches do is easy. Then again, when you compare detailed cleaning to routinely working 20 hours a day — including weekends — for the decade leading up to T&T's 2008 opening, it's almost a walk in the (very clean) park.
Yes, a 140-hour work week on a routine basis sounds like an exaggeration, but that's showbiz. Or at least that was the show-biz reality for Janice as a producer on major networks including NBC and CBS. "The thing with television is [that] it was more like a 24-hour job." From Jerry Springer and The Steve Wilkos Show to The Ainsley Harriott Show and a handful of documentaries, she produced her share of national television, but eventually, enough was enough. She needed a bit of freedom. "I wanted to be independent," she says of her reason for entering the world of small business ownership. "I wanted to do something on my own."
Of course, Janice isn't totally on her own, but with her husband as her business partner, it's a pretty seamless operation and she finally has a say in what happens. It's true that she made a lot of decisions as a producer, but now she has even more control as the producer, director, and timekeeper of her own business. And she wouldn't have it any other way: "I make my own calls and I select the projects that I want to do," Janice says with a smile.
And one project Janice didn't want to mess with on her own was insurance. So she turned to the Internet and found insureon. "[Insureon was] great at helping me find the right type of insurance, [and] they were very personable," Janice says of her insurance-buying experience. "[They] had some of the lowest rates and I went for it." No mess, no fuss, no elbow grease needed. Just good, clean customer service and a policy that works.
Now, with insurance in place, T&T Cleaning is free to focus on all the dirty nooks, crannies, and sills that darken its very clean doorway. For more information on T&T Cleaning, you can call 312-428-0875.